1
Berkhun is completely dissatisfied with the result

Betsmove Games Not Opening and Extremely Low Payouts

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Berkhun
November 18, 2025 2:37 am
24

Since my own phone number was blocked, I entered another number and provided my Betsmove username. When you call, please use the number saved on the website. I can’t access the games on the site, and almost every deposit I make is lost. It’s very obvious that there is interference in the games.

It’s normal to be unlucky in one game, but it’s impossible to be this unlucky in every single game. On top of that, I can’t even enter the games properly. I can only trigger a bonus after 500–600 spins, and even then, it barely pays a quarter of the bet. This happens every single day, and the situation has become extremely frustrating and unacceptable.

I request an immediate solution so I can access the games normally and stop experiencing these unfair gameplay issues.

January 22, 9:55 pm (2 months after complaint)

Dear Member, Our customer service department has called you, but we were unable to reach you at your registered mobile phone number. If you contact us through any of the communication channels listed below, we would be happy to assist you. Sincerely, Betsmove Customer Service

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