5
Resolved

I Face Account Restrictions on Best10 After Verification Despite $130 Balance

October 24, 2025 11:01 PM72

For about five days, I haven’t been able to perform any actions on my Best10 account registered with “k***************@icloud.com.” All functions, including live casino games, deposits, and withdrawals, have been completely blocked. When I log in and try to access any games, I receive the message “This game is blocked for you.” During withdrawal attempts, the message says “Transaction blocked, please contact customer service.” However, I haven’t been able to reach customer service through any available channel.

My account balance is $130, and I have already completed the verification process. During verification, I received a message saying “Your process was completed successfully,” but afterward, I didn’t receive any confirmation via email or SMS. I’ve never experienced an issue like this before — this is the first time.

I’m requesting that all restrictions on my account be lifted immediately so I can access my balance without issues. I also ask that the necessary measures be taken to ensure this problem doesn’t happen again.

Similar Complaints

Best10 Account Blocked After Deposit Despite Balance Showing

December 5, 2025 12:17 AM181

This evening I deposited several amounts into my Best10 account—₺1,000, ₺2,000, and two separate deposits of ₺3,000. Alt...

1

Can't Withdraw Winnings on Bets10 Due to Verification Issues

December 28, 2024 1:52 PM155

I am really frustrated with Bets10 because I cannot withdraw my winnings due to an account verification requirement. I’v...

I Face Missing Deposit Issue on Best10 After Bank Transfer

October 24, 2025 11:01 PM70

Five days ago, I deposited $29 via bank transfer on the Best10 website. However, the amount still hasn’t been credited t...

Bets10 Account Issues: Cannot Access Games or Withdraw Funds

November 13, 2024 1:21 AM74

I recently opened a new account on Bets10 and deposited money, but I’m unable to play any games or withdraw my funds. To...