On 27/12/2025 I noticed that the bonus was credited in the wrong amount, which directly affected my winnings. I joined the welcome bonus campaign and met the stated conditions, but because the bonus amount was lower than it should have been, my potential winnings were reduced and I am missing part of the payout I should have received. This situation has created a clear financial loss for me. I contacted Bets10 customer support about this issue, but I have not received any response yet. I kindly request that my account and game history related to the welcome bonus be checked, the error in the bonus amount be identified, and my missing winnings be paid to me as soon as possible.
I’ve been a loyal Bets10 member for 15 years with a significant transaction history, yet the platform has become frustratingly uncooperative. Despite my dedication, I haven’t received a single bonus, which is extremely disappointing. Out of frustration, I closed my account but later reopened it. At...
On December 26, 2024, I deposited a minimum amount of 300₺ into my Bets10 account, but the funds never appeared in my balance. When I tried reaching out to their live support for assistance, I received no immediate response. It took two full days before I got an answer, and the reply was completely ...
On August 12, 2024, at 23:42, I deposited ₺1,000 into my Bets10 account via bank transfer. However, the deposited amount never appeared in my balance. When I contacted customer support, I was told that my money was being held in a “pool” because it was below the required bonus limit. I made it very ...
I am extremely frustrated with my recent experience on Bets10. I deposited money into my account, but despite more than a day passing, the funds have neither been credited to my balance nor refunded to my bank account. Throughout this entire period, the support team has done nothing but stall me wit...
On February 26, 2025, around 22:12, I made a ₺3000 deposit on Bets10, but the funds never appeared in my account. The amount was successfully deducted...