BetAndYou Hasn’t Credited My ₺780 Deposit After 3 Days
I sent ₺780 to my BetAndYou account (ID 784361443) using the FAST transfer method via my QNB Finans account, but the money was not credited. It has been three days, and despite sending proof of the transaction, my deposit remains unprocessed.
I emailed their support team, but no one has responded or followed up. The site’s reliability has significantly declined recently, making this experience incredibly frustrating. BetAndYou, I demand that my deposit be credited to my account immediately. Ignoring your customers’ concerns and failing to address issues promptly is unacceptable. Please resolve this matter urgently and restore confidence in your platform.
The text "Id nom 784361443" appears to be a mix of letters and numbers, and it doesn't seem to be in Turkish. If you meant to translate something else, please provide the correct text in Turkish, and I'll be happy to help with the translation.
Dear Player, Thank you for sharing your feedback. We understand your concerns regarding the differences in odds and the potential impact on your experience. Transparency and fairness are core values of Betandyou, and we take any feedback suggesting otherwise very seriously. If there are unresolved issues, we kindly ask you to contact our support team. Best regards, Betandyou Team
Hello Alican, Thank you for sharing your feedback. We’re truly sorry to hear about the delay in processing your transfer and understand how concerning this experience must be. After reviewing your situation, we suggest checking with your bank or the payment service you used for the deposit, as no corresponding deposits have been recorded on your account for this amount. Additionally, you can reach out to our support team using the contact details in the “Contact” section of our website for further assistance. Be sure to include your transaction details (job number 784361443) for a quicker resolution. We appreciate your patience and understanding as we work to resolve this matter. Your feedback helps us improve, and we hope to restore your confidence in our services soon. Kind regards, Betandyou Team