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BetAndYou Deposit Not Credited - 998₺ Missing After Payfix Payment

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Nihat
BetAndYou
December 19, 2024 4:51 pm
100

I am a BetAndYou user with ID number 484928307, and I recently deposited 998₺ through Payfix. However, the amount has not been credited to my account. Typically, deposits are processed instantly, but this time it didn’t go through. I even sent the payment receipt as proof, yet there has been no resolution.

Today, there’s a 100% bonus offer that I expect to be applied as well. I’ve sent 10 emails trying to resolve this issue, but no one has responded.

I demand the immediate credit of the 998₺ to my account along with the promised bonus. This lack of response and service is unacceptable. Please resolve this issue without further delay!

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BetAndYou
February 19, 5:12 pm (2 months after complaint)
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Betandyou
Betandyou

Hello Nihat, Thank you for your feedback, and we apologize for the inconvenience caused by the delay in processing your deposit and the lack of response to your emails. To resolve this issue promptly, please send proof of payment to our support team via the email provided on our website. This will help us investigate and address the situation as quickly as possible. We appreciate your patience and are committed to resolving this matter without further delay. Best regards, BetAndYou Team

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