I had purchased a jacket from Bershka, but they deducted 184 TL and then 999 TL from my credit card a few days later, despite the fact that I had made no other purchases. Despite the fact that I had made no additional purchases, this occurred. Bershka, a well-known brand, engaging in such business practices is concerning. I immediately placed a hold on my card, and if necessary, I will file a complaint with the retailer. Is this how the customer's card information is safeguarded? I demand an explanation from Bershka, as well as contact from their end and monetary compensation for the financial loss I've suffered as a result of their actions. I am grateful for your ongoing assistance.
I recently noticed three unauthorized charges on my card by Bershka company without my knowledge. On 16/05/2023 at 00:22, 867.94₺ was charged. On the same day at 00:15, 1229.90₺ was charged, and at 00:06, 179.95₺ was charged. I did not make any of these purchases, and I have no idea how they got hol...
I placed an online order with Bershka, and before I could receive it, I received an email stating that my order had been delivered and returned for a refund. I was shocked to learn that my package was given to someone else who returned it without my knowledge. This is a grave violation of both consu...
I canceled my order from Bershka, but they haven’t refunded my money. When I first contacted them, they told me to wait 14 days for the refund to be processed. I waited patiently, but nothing was refunded. When I reached out again, they claimed that my bank had blocked the transaction, but my bank c...
I purchased a jacket from Bershka a year ago but didn’t wear it until recently when the weather got colder. After wearing it for barely a week, the jacket’s leather started peeling off like flakes. Despite taking good care of it, the quality turned out to be extremely poor for a brand like Bershka. ...
I bought the Bershka brand from Trendyol on November 25 for 1790 TL per month. The next day I realized that I had chosen a small piece, I immediately bought my size again and wanted to cancel it, but I cannot cancel it because it is in the preparation phase. I can't understand this, the product that...
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