Can't Log in to Todtv/Bein Connect

The requested URL was rejected. Please consult with your administrator. " When I attempt to log in to the Todtv/Bein Connect website or mobile app, this error message appears on both of those platforms. Because I am using a private network, I have tried all of the possible solutions, such as resetting the modem, connecting from a different network, using a different browser, clearing cookies, and so on; however, none of these have been successful. The fee is still being charged, despite the fact that I have not been able to watch matches for a considerable amount of time. I demand that this problem be fixed immediately and that someone get in touch with me as soon as they can to offer their assistance with the matter.