BDG Game Paytm Deposit Missing Despite Successful Transaction

I made a deposit of 6,000 to my BDG game account via Paytm on 10/05/2026, but the amount has not been credited to my in‑game account. The Paytm transaction shows as successful with the reference number 302295648378, yet the balance in my BDG account has not changed. After noticing that the deposit did not arrive, I contacted customer support, but the issue still has not been resolved and the money is still missing. This situation is causing me inconvenience, as the payment has been taken from my Paytm but I have received no service in return. I request that the 6,000 amount for the transaction with reference number 302295648378 be refunded to my Paytm account as soon as possible, or that a clear explanation be provided about the status of this payment and when the refund will be completed.