I am writing to raise a complaint about two deposits I made to my BC Game account (User ID: 51290745) that have still not been credited. On 4 December, I deposited ₹5000 via UPI into my BC Game account. This transaction is still under review and has not been credited, even though the order amount is ₹5000, and the credited amount is 0 INR. The order details are: Order ID F-1850594587221531227, created on 04/12/2025 at 21:38:47, with Txid starting as 20251 and ending with 12816. Similarly, I made another UPI deposit of ₹5000 to the same BC Game account, which is also still under review, again with an order amount of ₹5000 and a credited amount of 0 INR. The details of this second deposit are: Order ID F-1850758305388284724, created on 06/12/2025 at 17:01:01, with Txid starting as 20251 and ending with 29209. Following these issues, I raised a ticket with BC Game customer support and submitted all the necessary proof of payment, including these transaction details. However, even though many days have passed since then, I have not received any response or resolution from your side. I kindly request that both of these ₹5000 UPI deposits be urgently checked and immediately credited to my BC Game account balance. I expect this issue to be resolved as soon as possible so that I can use the funds I have already paid.
I placed two orders on BC.Game, but both are still stuck in processing, and no amount has been credited to my account. I’ve been waiting patiently, but my money is still missing. This is very concerning. Where is my money, BC.Game? Please resolve this issue immediately. Status: Processing Order ID:...
I deposited 500 Rs to my BC.Game main wallet via UPI on 18 December 2025. Today is 26 December and the deposit is still in pending status in my BC.Game account, even though the money has already been successfully debited from my UPI app and sent to the merchant. My BC.Game account ID is 88585*** and...
On 30 October, I made a fiat deposit of 5,000 INR to my BC Game account via UPI. Although the amount was successfully deducted from my bank account, it has still not been credited to my BC Game balance. After noticing this, I contacted BC Game support and was asked to provide proof, including my ban...
I have waited a lot, but still nothing—where is my money? I made this deposit on 18 November, and today is 25 November, yet the funds have not been added to my BC.Game account. Please refund my money. Status: Under Review. Order ID: F-1849119388790176454. Credited Amount: 0 INR. Order Amount: 5000 I...
I deposited ₹1,057 via UPI (TxID: 8206***, Order ID: F-1835615435400128***) on 22/06/2025. It is still showing as "Processing." I also deposited ₹500 via Paytm (Order ID: F-1835472664081352***), which failed and says "Deposit has been claimed on another website." I only use BC.Games. Please check bo...