If BC.Game changed the bonus terms after you signed up, you can still get the original deal by showing proof of the original terms.
Get images or emails that show the original bonus terms, along with any promo codes or timestamps.
This proof is very important for supporting your point.
Live chat on BC.Game's website or email [email protected] are both ways to get in touch with their customer service team.
You should be clear about what happened, include proof, and ask that the original bonus terms be honored.
❗ Have a similar problem? Join others who’ve shared their stories and found solutions. File your complaint on Xolvie to bring attention to the issue.
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BC.Game Rigged the Odds, Cut Bonuses, I Can’t Win Anymore!
BCE.Game used to be decent, but these days it's not. It is obvious they have skewed the odds; winning seems unattainable. The worst thing about it is Playing is useless as they have cut bonuses and multipliers. What used to be pleasant and partly fair is today only a means to keep you depositing wit...