I visited this bookstore on June 4th, Vancouver, as it was time for me to get my daughter some new bedtime stories, they were once again sold out! this isn't the first time this has happened,when I go in with a list of books I want to buy, at least one of them is never there. They're hiding their stuff like a game of hide and seek, and I'm always the one who gets nothing. As long as they have the right stuff in stock, they do have some cool stuff. That doesn't help me if I can't get the books I want when I want them. For anyone else looking for a safe place to buy books, you might want to look somewhere else until they fix their stock problems.
Weeks go by, and no sign of replacements for the gift cards you forgot to send!!!! I call again, only to hear that the missing cards are now marked as "used." No way! Despite explaining this over and over, they refused to replace the cards or offer any compensation. Barnes & Noble isn't interested i...
had this grand plan for a fun family night with a custom, the website even had great customer service, we messaged back and forth a bunch to make sure our family photo would be on the puzzle, fast forward to the puzzle arriving, total fiasco. The writing on the pieces was so faint, nothing like the ...
Placed the order online on June 16th, specifically choosing "in-store pickup" because, wanted my books fast and supposedly in good condition. Their website promised the order would be ready in two hours. June 17th. I head to the store, they said no books ready for me... I show them the confirmation ...
In the last two years, used this business about ten times and have always had a good time. But the last order I placed was a huge letdown, expected the same fast delivery as always when I ordered the Zone3 Women's Advance Wetsuit from them this month. I knew they would deliver quickly because my ord...
I keep seeing these limited-edition items, click "add to cart" faster than you can say "sale," and then BAM! Order cancelled. Every. Single. Time. ????? Why do you have them there? my bank account is covered in pending charges, and I have no idea if I'm actually getting anything. They charge your ca...
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