Weeks go by, and no sign of replacements for the gift cards you forgot to send!!!! I call again, only to hear that the missing cards are now marked as "used." No way! Despite explaining this over and over, they refused to replace the cards or offer any compensation. Barnes & Noble isn't interested i...
Placed the order online on June 16th, specifically choosing "in-store pickup" because, wanted my books fast and supposedly in good condition. Their website promised the order would be ready in two hours. June 17th. I head to the store, they said no books ready for me... I show them the confirmation ...
I visited this bookstore on June 4th, Vancouver, as it was time for me to get my daughter some new bedtime stories, they were once again sold out! this isn't the first time this has happened,when I go in with a list of books I want to buy, at least one of them is never there. They're hiding their st...
Why are you not sending the boks I order??? My last order just drove me crazy as it’s been over two weeks since the end of May and it’s not even shipped or there is something wrong with the system, I don't even have any tracking info to go on. If you're gonna sell used books online, you gotta do bet...