Toyzz Shop XL Barbie Camper Price Not Honored Despite Displayed Discount

I visited Toyzz Shop XL on June 8, 2024, with my nieces, and they chose toys from a display clearly marked with discount signage. Among them were three Barbie Campers, which we brought to the register along with another toy. However, when I got to the cashier, the prices of the Barbie Campers did not reflect the discount. I explained where I found the toys, and the staff returned with a different toy, the Chelsea Camper, claiming that it was the one on sale, not the Barbie Campers we had selected.

This is absurd because there were at least seven Barbie Campers neatly stacked, not just one or two misplaced items. I insisted on checking the display together, but the manager told me they had already moved the toys. With my young nieces present and upset, I didn’t want to prolong the situation and reluctantly paid the higher price. The way this was handled feels incredibly disrespectful, and I shouldn’t have been forced to pay more for a mistake that wasn’t mine.