I have been trying to use the Azar mobile app on my Samsung Galaxy A73 5G for about 10 days, but I cannot log in. Each time I try, I receive one of two error messages: “(100) Please check your network connection” or “An error occurred, please try again in a few minutes.”
The problem is not related to my internet, as I have tested it on both Wi-Fi and mobile data, and my connection is perfectly stable. To try to fix the issue, I uninstalled and reinstalled the app, but the same error continues. I am also using the latest version of the app (6.13.2), so it is fully up to date.
I have previously made in-app purchases, and my purchase transaction ID is gpa.3342-2909-9964-44376. Based on my experience and what I’ve seen from other users, I believe this issue started after the most recent app update, since many people are reporting similar problems.
At this point, I am unable to use the app at all. I urgently request that Azar fix this login problem and restore access to my account. Customers should not be locked out for days due to technical issues. I expect a prompt solution so that I can use the app again without interruption.
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