Unauthorized $40 Charge by Nebula App — Refund Requested
The foreign-based website Nebula attracts users with aggressive Turkish advertisements, effectively luring them in. Unfortunately, I was one of those who fell for it. I want to thank this website for reminding me once again why believing in fortune-telling is a mistake. I hope they will contact me and refund the money they essentially took from my account without my consent. I want to make it clear that I did not authorize this transaction or the charge made to my credit card.
Additionally, I strongly condemn this website for running Turkish-language ads while offering no Turkish-language support on their platform. They do not deliver the promised services after taking payment, which makes this a clear act of deception.
I demand that Nebula representatives contact me and refund the $40 they charged for a service that was never provided. The Turkish language option is only used in advertisements, which is misleading to Turkish users.
To prevent others from becoming victims, I urge that this website be banned in Turkey. Below are the website addresses and email information related to this scam. They do not send any confirmation emails — they simply charge your credit card and disappear. I’m sharing this information to warn others.
Contact details provided:
📧 h**@info.asknebula.com**
🌐 www.appnebula.com
Hello, Thank you for sharing your experience in detail. We are sorry that you have formed such a negative impression regarding pricing, language support, and service expectations. We know that when a user feels they did not receive the service they expected after payment or believes they were charged without their consent, it must be investigated seriously. At Nebula, payments are not processed without user approval and payment details are shown before the transaction is completed. However, to clearly verify what transaction occurred on your account, which service is active, and why a $40 fee was charged, we need to review your payment details. We also take into account your feedback about Turkish ads and the language experience on the platform. It is important to us when users feel a disconnect between the experience shown in the advertisement and the service they encounter within the platform, and we will forward this comment to the relevant team. Please contact us and share the email address used for the payment, the transaction date, the amount, and if possible a screenshot of the payment screen. Our team will check your case and will assist you with your refund request and account/subscription status. Wishing clarity on your journey, Nebula
