Arcelik Put Me Off with Sloppy Solutions For the Refrigerator
Arcelik, from whom I received support while the warranty was still valid, but put me off with sloppy solutions, took my thousands of liras after the warranty expired and still could not offer a solution. Poor service processes, customer dissatisfaction… We have been living without a refrigerator for weeks. I really regret choosing Arçelik for all my white goods. I will no longer pay a penny for this problem that is not caused by me. My closet will be taken back today. It's unclear how many days I won't have a refrigerator in my house. Unfortunately, I urgently remind you that you need to fix these services that damage your brand value and be on the side of the consumer, and I declare that I will fight for all my rights in this process.
Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us primarily. As the Arçelik family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Arçelik Customer Communication Center
