I bought a TV, refrigerator, washing machine, and dishwasher from Erzurum Payveren Arçelik store two months ago. Surprisingly, the products have not been delivered yet, and whenever I reach out to the store, they assure me of specific delivery dates. Unfortunately, I don't receive any responses on those dates, and when I reach out, there is no further communication. It feels like a never-ending cycle of broken commitments, causing me to doubt the level of professionalism from both the staff and the store. This situation is really stressing me out, especially since my wedding is only a week away and I still can't find my belongings.
I'm annoyed with the service I received from Arçelik, a brand associated with Beko. I ordered a refrigerator through the Arçelik personnel site, and it's been a month with no sign of delivery. Getting in touch with the brand is incredibly frustrating as it seems like there's no one available to assi...
I made a transaction from an Arçelik dealer for three appliances. We're getting married and needed to start preparing for our new home. One of the goods, a refrigerator, came, however they supplied the incorrect type. When I inquire about the pricing discrepancy, everyone ignores me. Arçelik custome...
December 5, 2023, was the day I bought a Washing Machine from the Ankara Antares Arçelik store. Yet, the device has not arrived yet. After trying to reach out to both the store and Arçelik customer service several times, we still haven't gotten a solution. They assure us of a response but end up not...
I bought a dryer, washing machine, and refrigerator from Arçelik, paying in advance on May 9, 2024. I requested the products to be delivered on July 29, 2024. However, 13 days have passed, and they still haven't sent the items. I keep receiving conflicting excuses. The dealer blames the authorized s...
On 08.09.2024, I purchased a washing machine from Arçelik in Sancaktepe/Istanbul. Since the delivery was to be made outside the city, I paid an extra shipping fee. Even though I had the option to buy the product online without paying a shipping fee, we chose to buy it from the store, thinking that w...
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