Last Saturday, February 24th, I bought an Arçelik 8916151100 FK-6310 filter coffee maker from Marmara Forum Mall. But, after only a week of using it, I noticed that the cable began to get hot when I plugged it into the outlet. I'm curious about who would be held accountable for any potential consequences if this occurred while I was away from home. The service might mention grounding problems as a potential cause, but I consistently plug in different devices, like an air fryer and toaster, into the same outlet without any problems. However, this recently acquired item is encountering some issues. Once the cable is replaced and returned to me, I expect to hear from the service, insisting that it was replaced under warranty even though it was my mistake. I'm not sure how this situation will be resolved and how an apology will be given, but I expect immediate action and an apology.
I own an Arçelik Turkish Coffee Maker, and despite it being under warranty, it has been sent to the authorized service three times on October 27, November 26, and December 23 due to recurring faults. Each time, I recorded a video of the issue and showed it to the technician. They acknowledged the pr...
I bought the K-3283 tea maker from Arçelik on December 13, 2021, and it started having issues just 4 days later, on December 17, 2021. It has been to the service center 10 times since then, consistently leaking water from the bottom and occasionally from the top compartment as well. Despite requesti...
Although the Arçelik toaster I purchased in 2018 was not damaged in any way, it stopped working when I plugged it in. We took it to the authorized service center, where they explained that the internal components had dried out, the issue with the cable was not due to user error, and this happens whe...
I purchased a TKM9961B coffee maker on August 18, 2022, and the paint underneath the pots has started to peel off. I've always cleaned the pots with a damp cloth and never used a dish sponge. Despite the warranty period not expiring, the authorized service center in Yenişehir/Bursa, Arçelik, refused...
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