Six months ago I started using my 9120 M model Arçelik washing machine. Even though I used it with the correct programming from the first time, all my black clothes have white dust on them after washing. The service came three times but they didn’t accept there being a problem with the machine, they just told us to not use it in high heat, take extra water, don’t use the cycle, do pre-wash, don’t fill it up 9 kg etc. If I won’t be able to use these specialties of my machine why did I give extra money to have a washing machine with these? I am the victim here and I’m tired of cleaning my black clothes after washing, my clothes got old. I am requesting my machine to be changed.
Since we started using the Arçelik 9100 M Washing Machine, we have been facing a recurring problem of our clothes coming out excessively dusty after each wash. This issue continues to persist despite all of our diligent efforts. We are particularly concerned about the gradual loss of color, which is...
I purchased a washing machine from Arçelik, but it doesn’t even remove basic water stains from clothing. The service team has visited my home 2–3 times, but all they’ve done is fiddle with the drain pipe without solving the actual problem. It was completely useless. After much frustration and argume...
I bought a 9141HJ model Arcelik washing machine 6 days ago. The machine was delivered 5 days ago and was installed by the service. On my first attempt to wash my clothes, it drained all the water into the kitchen and living room. I researched on the internet to see what the reason could be. I saw a ...
I deeply regret purchasing the Arçelik 9100 PM washing machine, as it has caused repeated flooding in my home. Every year, 2-3 incidents occur where my house is drenched in water due to this machine. Despite multiple service calls, the issues persist. The drum seal melts while the machine operates, ...
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