I got an Apple Watch from Media Markt. I opened it when I got home, but I didn't thoroughly inspect it. I went to bed, and the next morning, as I was getting ready to put it on to go to work, I noticed that it was scratched. I couldn't return it because I was late for work today. My first task for tomorrow will be to return the product, and I'd like to contact you about it. This situation has really disappointed me. I was expecting a brand-new, flawless product, but what I got was far from it. It's annoying because I was looking forward to using my new Apple Watch, but now I have to deal with this problem. I hope Media Markt will address this as soon as possible and provide a solution.
I purchased the Apple Watch Series 9 (45 mm) from MediaMarkt. From the very first day, I have been experiencing constant crackling during phone calls and frequent notification dropouts. This issue occurs in every call and under every condition. To resolve the problem, I contacted both Apple and Med...
I sent my Apple 11 phone, which I bought through Media Markt, to the service with a no-service error. The first time it was sent back after the speaker was cleaned, but I encountered the same problem again. The second time it was sent again after the battery was replaced, but I encountered the same ...
In March 2025, I purchased an Apple Watch 10 (46 mm) through Pasaj under order number 20256564762. Even though I have used the watch carefully and with full protection, the paint began peeling on the part that touches my wrist. It started as a single spot, but over time it spread, and now there are ...
In May, I purchased an Apple Watch 10 from MediaMarkt. From the very first day, the Passcode section has been completely unresponsive. When I try to set a passcode, all options in the passcode menu are greyed out / not clickable, so I cannot proceed at all. I have reset the passcode multiple times a...
On 11/11/2023, I purchased an iPhone 14 from a reputable online store. The cargo arrived on November 14, 2023. There was no damage to the box during shipping. I received the shipment. I started by opening the box. The back had scratches, which were clearly a manufacturer issue. I contacted Apple's C...
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