I bought an iPhone 15 Pro from Media Markt in December, and I've had issues with it since day one. It’s been sent for service four times, and I’ve barely been able to use the phone. The fast charging doesn’t work properly, even when the phone is turned off, and it overheats frequently. I’ve been trying to reach the authorized service and Apple support for days, but Basari service never answers calls, and the direct line is always busy. Media Markt doesn’t stand behind the product it sells, and the Apple staff have been unhelpful, with no one taking responsibility for my case. They fail to call during or after the scheduled appointment times, and there’s been no response or attention whatsoever. I never imagined I’d spend so much money and be treated so poorly. I urgently need a new device and request a replacement or refund as soon as possible. Additionally, the billing date and the start-of-use date shown in the device’s settings don’t match. If necessary, I will file a formal complaint.
Since purchasing my iPhone 14 Pro Max from Apple, I've experienced constant freezing, camera malfunctions, and unexplained discoloration on the device's body without any physical impact. I sent the product for servicing, but they refused to cover it under warranty. The week I bought it, I contacted...
I am absolutely furious with my iPhone 16 256GB that I bought from Media Markt! I deeply regret this purchase. The phone's screen lock/power button is completely erratic: sometimes it makes no sound, and other times it makes a sudden, loud "thump." While it was fine initially and I had no other phon...
I recently purchased an iPhone 15 Pro Max from Media Markt, and while the initial photo captures seem sharp, the image quality takes a nosedive with excessive blurring and haziness. Both the front and rear cameras are plagued by the same problem. It's disheartening to encounter such issues with a ph...
I sent my Apple 11 phone, which I bought through Media Markt, to the service with a no-service error. The first time it was sent back after the speaker was cleaned, but I encountered the same problem again. The second time it was sent again after the battery was replaced, but I encountered the same ...
We purchased a brand-new iPhone 14 Pro from Apple's Bağdat Avenue store on February 16, 2023. Everything seemed fine until about a month ago when we woke up one morning to find that our phone wouldn't charge. We initially took it to the Mall Of Istanbul Gürgençler Apple service center, where they to...
Comments