I canceled my Mac mini order with www.apple.com.tr with M2 processor with the order number "W125247883" on apple.com.tr on 07.03.2023, realizing that I had chosen the wrong model after ordering the product. and after 2 minutes I canceled it, and although I received an instant cancellation e-mail, I did not spend it after it fell into the provision. It was deducted from my card and although I called many times today, Apple customer service said that the fault was with the bank and there was nothing they could do. I called the bank and they told me that the money was withdrawn by Apple and they gave me the confirmation code and reference number. Definitely do not shop from apple.com.tr, friends. I saw in the comments here that the cancellation refund has not been realized for weeks, I will take the necessary legal actions tomorrow. I want my money I can't wait for weeks for months to get my money back!
On August 25, 2025, I returned three products—MacBook Air, Magic Mouse, and AirPods—purchased through the Apple Online Store. The total payment of ₺59,098.02 was made by credit card. Although my return process has been completed, I still have not received my refund. My order number is W1514949104. ...
On September 28, 2025, I accidentally purchased a Facebook Business Max subscription through Apple on my device in Istanbul. The subscription fee was ₺7,399. However, I canceled it the same day, within just a few hours. This cancellation is clearly visible in the “Subscriptions” section. Despite sub...
I purchased an Apple product online, and it was supposed to be delivered by December 21st. However, the date was updated to December 25th, and yet, it still hasn't arrived. Trying to contact Apple Customer Service was a week-long challenge, and when I finally got through, their explanation for the d...
It has come to my attention that an unauthorized withdrawal in the amount of 1,150 Turkish Lira has been deducted from my Ziraat Bank card through the use of Apple billing. Beginning on August 7, 2023, consistent withdrawals of insignificant sums have been going on up to the present day. Apple's ine...
My bill this month was ₺2,520.30. When I asked for clarification, I was told it was due to a mobile purchase made through an Apple device. However, no such mobile purchase was made. I even checked all my devices and accounts, and there was no trace of this transaction. On the first day, Apple custom...
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