Apple and Google Drained My Mom's Account for 19,000!

profile
Betül
September 07, 2023 11:13 am
38

I'm in shock and distress after discovering that on August 23, 2023, someone made five consecutive withdrawals of 2,999,999 Turkish Lira from my mother's credit card at apple.com/bill. My mother has no Apple subscriptions or memberships, and to our surprise, neither she nor our bank, Akbank, were aware of these transactions. In addition, Google Ads CC managed to take 4,000 Turkish Lira from her credit card. In summary, both Google and apple.com/bill managed to withdraw a staggering total of 19,000 Turkish Lira despite the fact that my mother had no valid subscriptions or memberships in her name. They have seized money that is not theirs. I humbly request that this injustice be corrected as soon as possible. These behemoth corporations depleted an elderly woman's credit card. Our ordeal has been exacerbated by Akbank's lack of vigilance. I'm at a loss as to which authority I should approach for assistance.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Enes is completely dissatisfied with the result

Unauthorized Apple Charges from My Ziraat Bank Card

profile
Enes
August 14, 2023 1:30 pm
31

I Was Charged Multiple Times on Apple Without Consent

profile
Fikret
July 16, 2025 4:19 pm
44

Apple Unauthorized Charges – Urgent Request for Investigation and Refund

profile
Meryem
July 28, 2025 6:57 pm
31

Unauthorized Charges from Apple.com/bill - Refund Requested Immediately

profile
Serhan
January 14, 2025 1:33 am
38
Unauthorized Charges from Apple.com/bill - Refund Requested Immediately

Unauthorized ₺2,999.99 Charge on My Apple Account

profile
January 22, 2025 10:41 am
36
Unauthorized ₺2,999.99 Charge on My Apple Account
Report a Similar Issue