Kitup App Disappeared Before My Subscription Expired

About a month ago, I subscribed to the Kitup app through the Apple App Store on my iPhone and purchased a one-month subscription for approximately $8. Today, before my subscription period had expired, I noticed that the app had completely disappeared from my phone.

The Kitup app is no longer visible on my phone, so I cannot use the one-month subscription that I already paid for and that should still be active. I used m*********@gmail.com when I registered for the app, and the only password information I have is a note that says “kit3fe8n.”

I request that my Kitup subscription be restored and remain active until the one-month period I paid for expires, so that I can use the app without any further issues. I kindly request that I receive the full subscription access I paid for.