Amway eSpring Water Purifier Tested Same as Tap Water

I recently had the water from my Amway eSpring water purifier tested, and it showed the same results as the water directly from the tap. The water already had a hard taste, which raised some concerns. Now, after this test, I’m left questioning the product’s effectiveness. Is there a reasonable explanation for this? I purchased this purifier expecting clean, filtered water, but the results are disappointing. I’m awaiting a prompt response from Amway to clarify the situation and provide an acceptable explanation for why the water quality seems unchanged.