I placed delicate items in my checked baggage while traveling with American Airlines, and unfortunately, these items went missing. Where should I go to file a complaint about the missing items?

If you've placed delicate items in your checked baggage while traveling with American Airlines and they have gone missing, you should follow these steps to file a complaint:

• For Flights Within the U.S.:

File a report at the Baggage Service Office before leaving the airport or within 24 hours of receiving your bags.
They will provide you with a 13-character file ID when you file the report.
• For International Flights:

File a report at the Baggage Service Office before leaving the airport or within 7 days of receiving your bags.
You will be issued a 13-character file ID when making the report.
The provided 13-character file ID is essential for submitting a claim related to your missing items. Make sure to act promptly and report the issue within the specified timeframes to initiate the process of resolving the matter with American Airlines.
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