I am writing regarding an issue with my Amazon.com order number 112-1302541-7175434, involving two rugs that I returned but for which I am still being charged for one item. I had ordered two rugs and received only one QR code for the return. I placed both rugs in the same package and shipped them back together using that single QR code. The return was sent on March 18th, and in my Amazon account I have screenshots clearly showing that the return is marked as complete. Despite this, today I was informed that I am being charged for one of the rugs because Amazon claims it was not received. I am unable to reach Amazon customer service despite trying to call the number 888-280-4331, so I have not been able to resolve this directly with them. Since both rugs were returned in the same package using the QR code that Amazon provided and my account shows the return as completed, I find it unfair that I am still being charged. I request that Amazon remove the extra charge related to the rug they claim was not received, as both rugs were shipped back together and the return process on my side was completed properly. I am also prepared to provide the screenshots that show the return as complete.
I placed two separate orders from the same seller via Amazon. My order numbers are 407-1598205-0956303 and 407-4838394-3660367. Although 5 days passed after the orders, the seller did not ship the products and cancelled both sales without making any shipment. Since the same issue occurred twice with...
I am writing regarding a problem I experienced when trying to obtain a straightforward refund for Amazon order number 202-8744135-0335537, for which the product refund of £25.98 was received on 6 April. While attempting to resolve this normal refund issue, I was directed to various telephone numbers...
Last month, I purchased a large number of products from Amazon and initiated return requests for two of them. Both items were picked up from our doorstep by the same shipping company and had the same tracking number. I decided to check the return status after a week or two. When I went to the websit...
I ordered a Baby Joy high chair on Amazon on March 31 and paid for it with my debit card. The total amount that was charged to my card was $12,065.36 JMD. Although the payment was already taken on March 31, another charge for the same amount was taken again on April 9, which means I have effectively...
I made an online purchase of a Moon Park pregnancy pillow on March 5th, 2026 from Amazon, and I was incorrectly charged twice for the same order. My bank statement shows that two separate payments of 54.11 were taken, even though I only placed one order and received only one product. Since I did not...
Comments