I purchased house insurance from Allianz, and just 15 days later, I faced an insulation problem in my bathroom. I reached out to Allianz for an expert review, but my claim was denied by the expert, who stated that the damage must have happened over a month ago. Just a week after the expert's visit, I noticed water dripping from my neighbor's bathroom ceiling, clearly indicating that the damage couldn't have begun a month ago. This shows that the expert's evaluation was not accurate and did not involve a thorough assessment. I feel let down that my claim was rejected without a proper review. I feel that the expert's inexperience played a significant role in this outcome, and I urge Allianz to take another look at the situation and handle this issue justly.
About a month ago, my home was damaged due to flooding, which should be covered under my home insurance policy with Allianz. After filing my damage claim, I contacted customer service multiple times, but I was constantly delayed with no solution offered. During this process, I suffered a financial l...
Under my Allianz Home Insurance policy, I filed a claim about two months ago for damage to our house. Despite having a claim file numbered 2025 YB 14297/1, the compensation amounting to approximately ₺600,000 has still not been paid. The insurance company keeps coming up with different excuses to av...
When we insured our home with Allianz Sigorta, we thought it would help us easily overcome difficult situations and problems, but unfortunately, we experienced the exact opposite due to their extremely poor home damage management. Since 9 a.m., I’ve had to make 4–5 phone calls and repeatedly explain...
Today, I had a doctor's appointment at a private hospital in Manisa, and things quickly turned into a fiasco with my Allianz supplementary health insurance. The doctor requested some tests, so I went to the private insurance unit. I waited for 30 minutes only to find out that Allianz Insurance had p...
I opened a damage claim with Allianz Insurance on January 10th, and it's been a month without any resolution. We've sent emails, but no response. We've emphasized the urgency, yet no one seems to care, and no deadline is given. Since last Monday, we've been waiting for the AKTÜ Eriya report. It's un...
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