About a month ago, my home was damaged due to flooding, which should be covered under my home insurance policy with Allianz. After filing my damage claim, I contacted customer service multiple times, but I was constantly delayed with no solution offered. During this process, I suffered a financial loss of approximately ₺15,000, and my situation remains unresolved. I expect Allianz to promptly repair the damage caused by the flood and complete the necessary renovations. I request that my grievance be resolved as quickly as possible.
Under my Allianz Home Insurance policy, I filed a claim about two months ago for damage to our house. Despite having a claim file numbered 2025 YB 14297/1, the compensation amounting to approximately ₺600,000 has still not been paid. The insurance company keeps coming up with different excuses to av...
For the past 16 days, my claim file under my comprehensive insurance policy with Allianz has not been resolved. For my file numbered 2025 K 76191, both the damage assessment and payment processes have been deliberately delayed. During this time, an expert report was requested several times, and I su...
I purchased house insurance from Allianz, and just 15 days later, I faced an insulation problem in my bathroom. I reached out to Allianz for an expert review, but my claim was denied by the expert, who stated that the damage must have happened over a month ago. Just a week after the expert's visit, ...
I am writing to express my dissatisfaction with the handling of my recent claim. I was involved in an accident where the other party, who is insured by Allianz, was found to be 50% at fault. Despite this, no representative from Allianz has inspected my vehicle, and the damage remains unaddressed.As ...
I opened a damage claim with Allianz Insurance on January 10th, and it's been a month without any resolution. We've sent emails, but no response. We've emphasized the urgency, yet no one seems to care, and no deadline is given. Since last Monday, we've been waiting for the AKTÜ Eriya report. It's un...
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