I recently placed an order on Aliexpress, and the payment was processed successfully. But when I checked the order status, it was closed and a message said, "We had to cancel this order because of security issues with your account. Please try again later or take out the coupon and try again." I'd like to get the things I ordered, as the payment has already been charged to my card, which means the order was confirmed. If that is not possible, I want a full refund. I don't think it's fair that I've paid for something but haven't received it because of problems that aren't my fault. I will keep you updated regarding the issue. Thank you.
Hi, I want to talk about a problem I'm having with an order I made on AliExpress. The order number is 8166116393762936, but AliExpress says that the order was canceled because of a security problem. But the company still took money out of my account, even though the order was canceled. Now, I need a...
The payment for my AliExpress purchase was immediately taken out of my account after I made the order on December 9, 2023 yet, for some reason, security concerns led to the order's closure, I have no idea what security concerns they had as the customer I had already paid for the order. anyway, regar...
My AliExpress order has a significant issue that I require assistance with. Despite the fact that the package was held up in customs and was never delivered, the seller refuses to issue a refund. When the package was delivered, the seller had already been paid, and there is currently no one to conta...
Hello, I placed an order on AliExpress for three different items, but I canceled all of them on the same day. I was told that the refund had been processed, but it’s been over 10 days now, and nothing has been credited to my bank account. I contacted my bank, and they confirmed that no refund has b...
I ordered something through Aliexpress, but I haven't gotten it yet, even though the system says it's been sent. Even though I've tried to get in touch with the seller representative and customer service, I haven't been able to do so. The shipping documents I got made it clear that the product was s...
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