I made a purchase on Aliexpress on October 14 at 23:47 for ₺511.28, but canceled it on October 16 at 00:18. Despite an earlier smaller order refunding promptly through Iyzico-Aliexpress, this larger transaction showed as "Aliexpress-London" on my bank statement, and the refund has not appeared. After multiple conversations with both Aliexpress customer service and my bank, no refund has been received. Each customer service representative gives me a different refund time and date, despite providing screenshots of the supposed refund confirmation. Aliexpress keeps offering vague reassurances like "Your money is safe," but they fail to provide concrete evidence, such as a valid receipt or clear transaction proof. This has shaken my trust, and I'm left without a proper solution. I hope this issue is resolved quickly, and my refund is processed without further delay.
On October 14 at 11:47 PM, I made a purchase of ₺511.28 on Aliexpress. However, feeling unsure, I canceled the order on October 16 at 12:18 AM. The day before, I canceled another purchase from my card transactions, listed as Iyzico-Aliexpress, due to the small quantity, and its refund appeared on my...
Hello, I placed an order on AliExpress for three different items, but I canceled all of them on the same day. I was told that the refund had been processed, but it’s been over 10 days now, and nothing has been credited to my bank account. I contacted my bank, and they confirmed that no refund has b...
I canceled my order on AliExpress within just two hours on the same day I placed it. Yet, incredibly, my refund still hasn't appeared in my account! I've been waiting patiently for days, expecting my money back, but AliExpress keeps ignoring this issue. It's unacceptable for them to hold onto my ₺ f...
I made a purchase on AliExpress with order number 1106903907736693 and decided to cancel it. Even though a month has passed since the final refund date, I still haven't received my refund. This is extremely frustrating and unacceptable. I've reached out to customer service multiple times, but they h...
I accidentally clicked on a product and ended up buying it on AliExpress. I noticed it and sent it back immediately, and they confirmed the return on October 6. So, it's October 30, and I still haven't gotten my refund. AliExpress says they’ve sent the payment, but Garanti Bank is saying there’s no ...
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