Hi, I booked the flight from Pristina to Sabiha Gökçen on the 16th of April 2025 at 3:05 PM under the booking number "2EGDJG" via a travel agency, and this flight was cancelled by AJET. After the cancellation, I spoke to Ms. M*** from AJET Customer Services over the phone, and she confirmed that a refund of £22.30 was issued to me on the 15th of March 2025 at 01:24. However, the travel agency claims that “AJET never sent the full refund amount of £22.30 to us.” Could you please confirm and provide written proof that AJET refunded the amount of £22.30 on the 15th of March 2025 at 01:24?
I had to cancel my flight ticket booked through Enuygun for April 24, 2025, from Van Ferit Melen Airport to Istanbul Sabiha Gökçen Airport with PNR code 2L74BL. When I called Enuygun for the cancellation, they told me I had purchased the ticket from AJet. I then contacted AJet online, and they proce...
On May 17th, I purchased a ticket from Ajet Airlines for a flight on May 30th at 13:00 from Sabiha Gökçen Airport to Pristina, Kosovo Since I planned to travel using my Serbian passport, I contacted Ajet customer service to confirm if my documents were sufficient. They advised me to consult the Koso...
On April 21, 2024, I purchased an AJET flight (PNR: 14QEJH) from SAW to EZS scheduled for June 28, 2024, at 23:55. However, I encountered several issues: Flight Time Change: The departure was moved 90 minutes earlier without notification. Lack of Communication: I only discovered this change while ch...
Hello, the ticket I purchased from Ajet on January 16, 2025, was canceled and refunded without my knowledge. I contacted the call center regarding this issue, but they were of no help. I was told to fill out a feedback form through the website. The response I received to the feedback form was as fol...
I would like to share the issue I experienced with my October 26, 23:55 Ajet flight from Istanbul Sabiha Gökçen to Sharm El Sheikh (PNR: vg653007). Initially, I was informed that the flight was delayed by 15 minutes, but afterward, there was no announcement or notification regarding the cancellation...
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