On October 26, during Ajet flight VF4108 from Ankara to Ağrı, I lost my white AirPods 4 with noise cancellation on the plane. During the flight, other passengers informed me that the AirPods had been found and handed over to the cabin crew. Upon arrival in Ağrı, I realized my AirPods were missing and immediately reported it to the cabin crew. They told me that the AirPods were believed to have been left from the previous flight and were handed over to the lost and found office at Esenboğa Airport before departure. I then contacted Ajet both by phone and in writing to request the return of my device, but I was told that no lost device had been reported and that the AirPods could not be found. When I checked the location of my AirPods, I received a “location not available” message, leading me to suspect that they may have been stolen by someone after being handed to the cabin crew. This situation deeply concerns me, especially since it involves the staff of a company we trust with our safety. The value of my AirPods is ₺8,299. I request that my device be located and those responsible be identified. It is unacceptable for such an incident to occur with an airline to which we entrust our lives, and I demand that my grievance be resolved.
On Monday, September 15, we had an Ajet flight from Bodrum Milas Airport to Sabiha Gökçen Airport with a connection to Gaziantep. Upon arrival in Gaziantep, we discovered that our luggage had been lost. Despite calling multiple times, we have not received any answers or updates regarding the status ...
On October 27, 2025, my father and I purchased tickets for AJet flight VF3004 from Istanbul Sabiha Gökçen to Ankara Esenboğa (PNR: 3BB5YN). Before the flight, we checked in a total of three pieces of luggage. However, due to a last-minute work issue, my father was unable to travel. As I was boarding...
On August 16, 2025, at 04:30 AM, I flew from Cairo to Istanbul Sabiha Gökçen Airport with AnadoluJet. After landing, I discovered that my checked baggage was missing. I immediately reported the issue at the airport and filled out a lost baggage form, where I was given a reference number: SAWVF61114....
On December 27, 2024, I flew with Ajet from Ankara to Şanlıurfa. Upon arrival at Şanlıurfa GAP Airport, I discovered that my luggage was damaged. When I reported this to the Damaged-Baggage section, a report with the number GNYVF10917 was issued. However, I was informed that they couldn't provide a ...
We purchased tickets through Ajet for my brother and his wife. The itinerary was from Dalaman to Ankara, and then a connecting flight to Erzurum. However, when they arrived in Ankara, their flight was canceled. We requested compensation or a refund for the canceled flight, as we are entitled to it. ...
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