Our December 9, 9:55 PM flight from Denpasar to Sabiha Gökçen was delayed, causing us to miss our connecting flights. The plane finally departed at 11:15 PM, but we were stranded at Kuala Lumpur airport, where our next connection to Doha was scheduled. We spent the night at the airport searching for help, only to be ignored by Qatar Airways representatives, who simply redirected us to Malaysia Airlines.
It was exhausting and frustrating to be left without any support. Why have airport offices if they cannot resolve issues? Instead, we were handed a number and dismissed. With no means to make calls abroad, we felt helpless. Air Asia was also disappointing, and I urge others to avoid Kuala Lumpur for connections. This experience was an absolute letdown. Qatar Airways and Malaysia Airlines need to take responsibility and improve their services.
On our return journey from Sharm El Sheikh on July 17th, our Tailwind Airlines flight was delayed by about 4 hours with no updates or communication. We were left to wait without any information, treated as if we didn’t matter at all. When booking a holiday package, you might overlook the airline, bu...
Today, we were supposed to fly from Antalya to Frankfurt at 11:05 AM, so we rushed to the airport on time, only to find out that our flight was delayed—not by one or two hours, but for the entire day! This is completely unacceptable. We are now stuck at the airport with two small children, and ther...
On June 17, 2025, I traveled with Southwind Airlines from Jeddah (Cidde) Airport to Çanakkale Airport. The scheduled departure was 23:40, but the flight departed at 01:02 after a delay. Despite this delay, our luggage was not loaded onto the plane. We only discovered this upon arrival in Çanakkale, ...
I expected far better from Emirates, but I’m deeply disappointed. We checked in three suitcases in perfect condition. By the end of our trip, two of them were returned completely broken. At Istanbul Airport, we were sent to Çelebi, the ground services company Emirates works with. The woman handling ...
My July 7, 2024, flight from Podgorica to Istanbul with Tailwind Airlines was scheduled for 18:20, but it was first delayed to 20:00 and then further delayed to 21:20. The flight finally departed at 21:40, a full three and a half hours late. During this time, we were left at the airport with no food...
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