My flight from Istanbul Airport to Dubai, then to Phuket, scheduled for March 19, 2024, at 14:30, was canceled without warning under reservation number 613160756. Instead, I was redirected to another airport at a different time, and I was not notified of the change. I spoke with three different people before reaching Air Arabia's office, where a replacement ticket was eventually granted. However, the new ticket lacked seat reservations, and when I boarded, I learned that my dinner reservation was also missing. When I brought this to their attention, I was given a new dinner. Despite assurances from Air Arabia's Harbiye branch workers that my replacement ticket will be processed and emailed to me, my information was not discovered in the system. Additionally, I had difficulty purchasing transit tickets to Sabiha Gökçen Airport with Havaist. I am requesting punishment on the airline for these disruptions. Unfortunately, due to character constraints, I was unable to describe all of the challenges I encountered.
On March 26, 2024, at 14:35, I ordered four flights from Istanbul Airport to Dubai, then to Bangkok, using reservation numbers 613326180 and 613339414. Our boarding gate was identified as D1. We waited outside the gate for more than an hour, only to realize at the last minute that the gate number an...
On July 27, 2025, during my Kenya–Sharjah–Istanbul connecting flight with Air Arabia, the departure from Kenya was delayed by 1 hour and 30 minutes, which caused me to miss my Istanbul connection. As a result, I was forced to wait a total of 12 hours and 30 minutes at Sharjah Airport. During this lo...
On June 22, 2025, I traveled with Air Arabia under PNR 621710283, departing from Istanbul to Sharjah, with a connecting flight to Bangkok. Upon arriving in Sharjah, we were informed that our connecting flight had been canceled due to the Israel–Iran conflict. When we requested accommodation, we were...
My wife and I were scheduled to fly from Sabiha Gökçen to Mecca on March 20, 2024, on Pegasus Airlines. However, Pegasus canceled our flight and rebooked us on a flight the day before, March 19, 2024. This caused us significant inconvenience and expense. We had to pay for an extra night in a hotel,...
On September 17, 2024, at 13:20, I was scheduled to fly with Pegasus from Antalya (AYT) to Istanbul Sabiha Gökçen (SAW). I arrived at Antalya Airport about 40 minutes before departure and went directly to the Pegasus ticket counter and baggage drop. To my shock, I was denied boarding because I had n...
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