I got charged by AI Wedding Toast unexpectedly; how can I request a refund?

If AI Wedding Toast charged you unexpectedly,

Review the charge first;

• Check:
– Your payment receipt and bank or card statement
– The amount and date of the AI Wedding Toast charge
– Whether you previously purchased or generated a paid wedding speech
– Whether the charge is pending or fully processed

• Confirm:
– The charge actually came from AI Wedding Toast
– You didn't knowingly authorize the purchase
– You weren't charged more than once
– The transaction isn't simply a temporary authorization hold

Gather evidence;

• Save screenshots showing:
– The unexpected charge
– Your payment or order history
– Your receipt, if available
– Any confirmation or billing emails

• Keep:
– Transaction or payment reference number
– Charge date and amount
– The email address associated with your purchase
– Previous support conversations

Contact AI Wedding Toast support;

• Request:
– Verification of what the charge was for
– Cancellation of any unwanted paid service, if applicable
– A refund for the unexpected charge
– Written confirmation once the refund has been processed

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.