We booked a hotel through Agoda (reservation number 7903002887), only to arrive and find that the hotel was closed with no way to enter. This situation left us stranded and without any alternative accommodation options. I am unable to find any contact information for Agoda.
"Sure, here's the translation: "We were there three days ago and as you can see in the attachment, the Hotel is closed. There are 2 Kervansaray Hotels in Bursa. 'Kervansaray Thermal Hotel' is closed. Only the 'Kervansaray Hotel' is open. Please confirm again.""
Even though I paid with my credit card using reservation code 394734771, the hotel refused to accommodate us because Ago...da did not remit the payment. I've been left as a victim of this situation, and out of fear, I had to close my credit card. I urgently request a refund. Unfortunately, I cannot mak
I made a reservation through Agoda for a stay from October 17-21, but the hotel is refusing to accept the booking. They’...ve told us that no room is available, and we will not be accommodated, despite my confirmed reservation. I’ve been trying to reach Agoda for help, but there’s no way to get throug
I booked a hotel through Agoda (reservation number 1456896248) and made the full payment, only to arrive at the location... and find the hotel completely closed. The doors were locked, and even the hotel's phone number is disconnected. I took photos of the site to prove the situation if needed. Adding
I booked a hotel through Agoda, reservation number 1360876808, but when I arrived, the room didn’t match what was advert...ised. The hotel staff informed me that they had no available rooms that fit the description. They called Agoda, promising to cancel the reservation, but nothing was resolved. The h
