Discrepancy in Agoda Booking Charges – Requesting Refund for Excess Amount

October 26, 2024 5:28 PM97

I made a hotel reservation on Agoda with booking number 1379782908. However, the amount I was charged does not match the original booking fee or the receipt sent by Agoda, as shown clearly in the attached photos. I am currently unable to reach customer support for assistance. Once I return from abroad, I plan to contact my bank, but I request Agoda's help in processing a refund for the excess charge as soon as possible.

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