Agoda Failed to Update My Reservation Dates

Furkan
Agoda
114

Oops! I made a mistake with my reservation dates. I had initially booked for 04.08.2024 to 04.08.2024, but I actually need it for 06.08-07.08. Is it possible to make this change? I reached out to Agoda via phone to request their assistance in relaying the change of date to the hotel. Despite the hotel's acceptance of the change, Agoda failed to communicate this to the property, leading to the unfortunate situation where I was unable to utilize my reservation. I would like to request a refund.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I booked a hotel on Agoda but I was unaware of the hotel's strict cancellation policy, and I need to cancel or change my non-refundable reservation. How can I dispute a non-refundable reservation?

105 Complaint

I booked a hotel room through Agoda, but they canceled my reservation without any notice. Now, they won't refund my money. What should I do?

297 Complaint

Similar Complaints

Agoda Refused Refund for Canceled Hotel Reservation

Haydar
Agoda
42

On December 26, I made a booking through Agoda (Reservation ID: 1480550204) for a stay from January 6 to January 7, 2025...

Agoda Reservation Date Change Issue – No Support from Hotel or Agoda

Melisa
Agoda
105

I booked a hotel through Agoda but encountered a frustrating issue when trying to change my reservation date. Due to mis...

Agoda Wrong Reservation Date – Need Change or Transfer Option

Pelin
Agoda
67

Hello, I accidentally made a hotel reservation for the wrong dates through Agoda. I would like to know if I can change m...