Oops! I made a mistake with my reservation dates. I had initially booked for 04.08.2024 to 04.08.2024, but I actually need it for 06.08-07.08. Is it possible to make this change? I reached out to Agoda via phone to request their assistance in relaying the change of date to the hotel. Despite the hotel's acceptance of the change, Agoda failed to communicate this to the property, leading to the unfortunate situation where I was unable to utilize my reservation. I would like to request a refund.
On December 26, I made a booking through Agoda (Reservation ID: 1480550204) for a stay from January 6 to January 7, 2025. Shortly after, I realized I needed to change the reservation dates to December 26 to December 27, 2024. To rebook, I canceled the original reservation, only to discover that no r...
I’m having a major issue with Agoda. Even though I selected my travel dates correctly, once I moved on to choose a room, the system automatically changed the dates, and I ended up booking a room for the wrong date. I immediately tried to cancel or change the reservation, but I’ve been completely un...
On 09/29/2024, I made a 3-day hotel reservation but needed to change it to 2 days just 2 hours later due to unforeseen reasons. The system instructed me to contact the hotel directly, which I did. The hotel assured me that they would adjust the reservation to 2 days and that I wouldn’t be charged fo...
I booked a hotel through Agoda but encountered a frustrating issue when trying to change my reservation date. Due to misinformation from the hotel staff, I accidentally selected the wrong check-in date. Now, I am unable to modify the booking, and neither the hotel nor Agoda is willing to assist me. ...
Hello, I accidentally made a hotel reservation for the wrong dates through Agoda. I would like to know if I can change my reservation to the correct dates by paying the price difference or if it’s possible to transfer my booking to someone else. I have been searching for a Turkish customer service ...
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