I Face Africabet Account Excluded by Mistake and Need Reactivation

I am writing to complain about an issue I have just experienced with my Africabet mobile app account. When I try to log in, I receive a message stating that my account is excluded. I did not knowingly request self-exclusion or any form of account restriction; I accidentally clicked on the option to exclude my account for 3 months, without understanding what it was for, and after that, my account became excluded. This problem started about three hours ago and, since then, I have been unable to access my account through the mobile app. I have not yet been able to contact customer support, but I am very concerned that my account has been blocked or restricted without any clear warning that this action could not be easily reversed. I kindly request that Africabet urgently investigate this matter and reactivate my account before the 3‑month exclusion period ends. I would also like to be informed clearly about the reason why the exclusion cannot easily be undone, and for this mistaken 3‑month exclusion to be lifted, as I did not understand that what I clicked would exclude my account for such a long period.