I use an Ecco Cash wallet, and today at 14:23, I mistakenly sent a $10 deposit from my wallet to an Africabet account that is blocked. After this transfer, the money appears frozen, and I cannot access or use it. I tried to reach Africabet about this issue, but the phone numbers listed for them are invalid, and they did not respond to the customer support messages I sent through their in‑app SMS platform. Since Africabet is unreachable and the account is blocked, I am unable to resolve the situation from their side. In this situation, I kindly request that Ecco Cash refund the frozen $10 back to my Ecco Cash wallet, or otherwise return this amount to me if a refund is possible, so that I do not lose my money due to this blocked account.
I have an Africabet sports betting account registered under the user ID 273314974 with the name. Today at around 14:10, I made a deposit into this account, but since then, the money has been showing as “frozen,” and I am not able to access or use these funds, even though I can log in to my account w...
I am writing regarding a serious problem I experienced today with my Africabet sports betting account in Zimbabwe. My money in the account has been frozen, and when I try to use it, I receive an error message, so I am unable to place bets or use the balance as intended. Because of this, I cannot buy...
I am an Africabet user, and I have been playing the Aviator game on the Africabet app. On Tuesday, 6 January 2026, my balance suddenly froze, and I started receiving a “client excluded” message, after which I could no longer access the games or use my account. At the time this happened, I had a bala...
I am writing regarding an issue I have experienced with the AfricanBet Android app, where both my deposit and my withdrawal have been frozen in a pending status. A few hours ago, at around 11 p.m. Zimbabwe time, I deposited $6 and also requested a withdrawal of $8. Since then, both transactions have...
I have a casino account with AfricaBet, and I am experiencing a problem with my withdrawals remaining in pending status. On 4 January 2026, at around 10:40, I requested a withdrawal of 7.20 dollars, and it has been stuck in processing for 2 days without any update. I also requested another withdrawa...