Aeropostale Shoes From Boyner Damaged Quickly and Refund Denied

I purchased a pair of Aeropostale sports shoes from Boyner, and after just 2-3 months of use, the side of the shoes began to tear. I sent them for inspection, which took almost a month, only to receive a rejection. I requested the product invoice and inspection report to file a formal complaint, but despite contacting customer service 4-5 times, I haven’t received any documents or follow-up. Each time, I was told the documents were sent, but no email ever arrived, and no one has shown genuine interest in resolving this issue.

If this complaint is ignored, I will escalate the matter to the Consumer Arbitration Committee. I will never shop at Boyner again and cannot recommend the store to anyone. Please address this matter promptly.