No AddCar representative met me at the airport, how can I find them and pick up my rental?

If no AddCar representative met you at the airport and you want to find them and pick up your rental;

Check your booking info immediately;

• Open your AddCar reservation
• Look for:
– Pickup instructions
– Phone number for the local office
– Terminal / counter location
• Screenshot these details

Call the local office right away;

• Use any phone number listed on:
– Your booking confirmation
– AddCar emails
• Say:
– “I’m at the airport and no one is here to meet me”
– Provide your booking reference
– Ask for exact counter/meeting point + contact name

Call the airport car rental desk;

• Airports often have a central rental counter
• Ask if AddCar has a desk or partnership
• They may connect you to the right desk/phone

If it’s still unresolved;

Consider posting a complaint on Xolvie to push for quicker action.