I Face 4Rabet Deposit Issue With UPI Payments Not Credited
I am writing to report a serious issue with my deposits on 4Rabet via UPI and to request a full refund of the missing amounts. I made two separate UPI payments to my 4Rabet account—one two days ago and another one day ago. In both cases, the money was successfully debited from my UPI account and transferred, but the amounts have still not appeared in my 4Rabet wallet.
This was my first attempt to deposit funds on 4Rabet, and the experience has been problematic from the beginning. Even though the transactions were successful on the UPI side, my 4Rabet balance remains unchanged, leaving me unable to use the funds I have already paid.
I have tried multiple times to contact 4Rabet through their chat support, but I have not received any proper response or resolution. The lack of communication has made the situation even more frustrating, as I have no clarity on where my money is or when the issue will be resolved.
I request that 4Rabet urgently investigate these two missing UPI deposits and provide a full refund to my original UPI account without any further delay. I also expect a clear explanation of why the deposits were not credited despite successful transactions, along with prompt confirmation once the refund has been processed.
Dear Shivam, We sincerely apologize for the inconvenience caused regarding your two missing UPI deposits and fully understand your frustration, especially as this was your first experience using 4Rabet for deposits. We understand how concerning this situation can be when both transactions were successfully completed from your UPI account but the amounts are still not reflected in your 4Rabet wallet, preventing you from using the funds. Please note that some deposit transactions may require additional verification with the payment provider or banking gateway before the final confirmation can be completed. In certain situations, even when the payment is marked as successful from the sender’s side, delays may still occur due to provider-side settlement or transaction reconciliation procedures. Please be assured that such cases are reviewed by the relevant department together with the payment provider in order to determine the final transaction status and process the funds accordingly once verification is completed. We also understand your concern regarding the lack of clear communication from support. Your feedback regarding delayed or insufficient responses has been noted, and we recommend continuing communication through the official support channels while providing all related payment details directly to the responsible team for further investigation. For your safety and privacy, please avoid publicly sharing sensitive payment information, screenshots, or banking details. We appreciate your patience, understanding, and cooperation while the verification process is ongoing. Best regards, 4Rabet Support Team
