4rabet Paytm UPI Deposit Missing
I made a deposit on 4rabet via UPI using Paytm on 31 March for the amount of 9,199.99. This amount was debited from my bank account, but it has still not been credited to my 4rabet playing account. It has now been several days and not a single part of this amount has appeared in my balance, even though I have made other successful deposits via UPI/Paytm before and after this incident. On 31 March at around 09:09 pm, I first contacted 4rabet support regarding this missing deposit. I reached out to support multiple times (around 7–8 times), and on each occasion I was informed that my deposit with UTR number 399925355756 had been received and registered under ticket number SUP- and that the status was “open”. I was told that the deposit was being processed by the Finance Department and that I should wait for the payment provider to confirm the transaction, after which the amount would be credited shortly. I also have written confirmations/screenshots from 4rabet support clearly stating that this deposit was received and is under processing. In parallel, I contacted my bank/UPI provider, and they confirmed that the transaction was successful, the amount was debited correctly, and it was received on their side, so the problem is not from the bank or Paytm. Despite all this, the money has still not been credited to my 4rabet account, and the situation remains unresolved. I request that 4rabet either immediately credit the full amount of 9,199.99 to my 4rabet gaming account or refund the same amount back to my bank account without any further delay and close the open ticket accordingly. I expect this issue to be resolved as soon as possible.
Dear Rahul, We sincerely apologize for the inconvenience caused regarding your deposit of ₹9,199.99 made on 31 March via Paytm and completely understand your frustration about the delay in receiving the funds in your 4rabet gaming balance. We understand how concerning this situation can be, especially when the payment was successfully debited from your bank account and you have already received confirmation from both your bank and previous support conversations that the transaction is under processing. As previously informed by support, your transaction linked to UTR number remains under verification with the relevant department and payment provider. In some situations, even after a transaction is marked as successful by the bank or UPI provider, the final settlement confirmation from the payment system may still require additional processing time before the amount can be reflected in the gaming balance. Please be assured that your case remains active and continues to be monitored by the responsible specialists. Once the verification process is completed and the final confirmation is received from the payment provider, the amount will be processed according to the final transaction status. Our team continues working with the relevant side in order to help resolve such cases as quickly as possible. We kindly ask you to remain in contact with our official support channels so that you can continue receiving updates regarding your transaction and assistance throughout the resolution process. For your safety and privacy, we also strongly recommend avoiding sharing sensitive information such as UTR numbers, banking details, or payment screenshots publicly, as they may be misused by third parties or scammers. We truly appreciate your patience, understanding, and cooperation while the verification process is ongoing. Best regards, 4rabet Support Team
