4rabet Deposit Not Credited
I made a deposit on 4rabet via UPI on 28 March for the amount of 4,999.79, which was debited from my bank account, but the money has still not been credited to my 4rabet playing account. It has now been 6 days and not a single penny of this amount has appeared in my balance. When I contacted 4rabet support multiple times (around 7–8 times), they informed me that my deposit with UTR number 608736230129 has been received and registered under ticket number SUP-1262352. I was told that the status is “open” and that the deposit is being processed by the Finance Department, and that I should wait for the payment provider to confirm the transaction and that the deposit would be credited shortly. Despite this, nothing has been credited so far. I also contacted my bank/UPI provider, and they confirmed that the amount has indeed been debited successfully and received on their side, so the issue is clearly not from my bank. I request that 4rabet either immediately credit the full amount of 4,999.79 to my 4rabet game account or refund the same amount back to my bank account without any further delay, and resolve this open ticket as soon as possible.
Dear Ambar, We sincerely apologize for the inconvenience caused regarding your deposit of 4,999.79 and fully understand your frustration about the delay in receiving the funds in your 4rabet balance. As previously informed by support, your transaction linked to UTR number is currently registered and under review by the relevant department together with the payment provider. In some situations, even when the payment is successfully debited from the sender’s bank account and confirmed by the bank or UPI provider, the final settlement confirmation may still require additional processing time before the amount can be credited to the gaming balance. Please be assured that your case remains active and is being monitored by the responsible specialists. Once the verification process with the payment provider is completed, the amount will be processed accordingly. We kindly ask you to continue communication through our official support channels so that our team can provide you with further updates regarding the status of your transaction and assist you throughout the resolution process. For your safety and privacy, we also strongly recommend avoiding sharing sensitive information such as UTR numbers, ticket references, banking details, or payment screenshots publicly, as they may be misused by third parties or scammers. We truly appreciate your patience, understanding, and cooperation while the verification process is ongoing. Best regards, 4rabet Support Team
