4rabet Bank Transfer Successful But Wallet Not Updated
I made a deposit of 2,000 to my 4rabet account on 2 April 2026. The transaction was successful and the money was deducted from my bank, but even after 5 days the amount has still not been credited to my 4rabet wallet. When I contacted 4rabet customer support, they told me that they did not receive the payment and that there was a payment gateway issue, saying the payment provider did not confirm it. However, when I contacted my bank/payment provider, they clearly informed me that the transaction was successfully completed. I am stuck between 4rabet and the payment provider even though the money has left my account. I kindly request that the missing 2,000 be credited to my 4rabet gaming wallet as soon as possible.
Dear Anil, We sincerely apologize for the inconvenience caused regarding your deposit of 2,000 made on 2 April 2026 and completely understand your frustration about the delay in receiving the funds in your 4rabet wallet. We understand how difficult this situation can be when the transaction is marked as successful by your bank or payment provider, while the payment confirmation is still pending on the payment gateway side. As previously informed by support, some transactions may require additional verification with the payment provider before the final confirmation can be completed. In certain situations, even when the amount has already been debited from the sender’s account, delays may occur if the payment gateway has not yet provided the final settlement confirmation to the platform. Please be assured that such cases are carefully reviewed by the relevant department together with the payment provider in order to ensure that successfully confirmed transactions are processed correctly. Your transaction may still be under verification with the relevant side. Once the review and confirmation process is completed, the amount will be processed according to the final transaction status. We kindly ask you to continue communication through our official support channels so that our team can provide further updates regarding your case and assist you throughout the resolution process. For your safety and privacy, we also recommend avoiding sharing sensitive banking or transaction details publicly. We truly appreciate your patience, understanding, and cooperation. Best regards, 4rabet Support Team
