I Deposited 200 CAD on 1xBet App but the Money Was Not Credited

On August 29, I made a deposit of 200 CAD into my account (190478***) using the 1xBet mobile app. Although the amount is not very large, it still has not been credited. The support service told me that deposits are processed within 24 hours, but more time has already passed. This situation is very unpleasant, and I hope for a positive resolution. You can contact me via my email, lucasch***@gmail.com, which is also the email address registered to my account.