1xBet Took My Money via Papara but Did Not Add It to My Account

I was excited by 1Xbet's ads and welcome bonuses, but my joy quickly turned to frustration when I attempted to make a deposit via Papara. After following all the necessary steps, the money was deducted from my bank account, yet my 1Xbet balance remained unchanged. I topped up my 1Xbet account on April 7 and contacted customer support on April 8, but their responses were slow and unhelpful. Days passed without any resolution, and each time I followed up, I received vague answers. I feel like I’ve been treated as an afterthought, and my trust in the platform is rapidly diminishing. I hope this can be resolved quickly; otherwise, I may have to consider legal action.