1xBet Has Not Deposited My Winnings for a Month - Keeps Stalling My Requests

For a month, 1xBet has not deposited my money into my account. Despite sending transaction receipts and account statements, I keep being told that it is "under review," but no payment has been made for a month. An amount of ₺50,000 should be deposited, and all the evidence is clear. Even though all the required emails have been sent to the operations team, I am being stalled with the same excuse. Every time I contact customer support, I receive generic responses without any real updates. It is unacceptable that such a well-known platform is failing to process a legitimate transaction. I demand that 1xBet take the necessary action. I cannot access my own money, and you can check Ticket number 20***98, which belongs to me.